Privacy Policy

Last updated: June 25, 2026

This Privacy Policy explains how TRUCIL INNOVATION LIMITED (“Trucil Innovation”, “we”, “us”) collects, uses, shares, and protects your personal data when you use our online store for digital products. We are committed to protecting your privacy in accordance with the Nigeria Data Protection Regulation (NDPR) and other applicable laws.

1. Information We Collect

Account information — name, email address, and password when you create an account.
Order & payment information — items purchased, billing details, and transaction references. Card data is processed by our payment partner (TransactPay); we do not store full card numbers.
Usage information — pages viewed, products browsed, and actions taken on the site.
Device & log data — IP address, browser type, device identifiers, and access timestamps.

2. How We Use Your Information

To process orders and deliver digital products and download/access links.
To create and manage your account and provide customer support.
To send transactional messages (order confirmations, receipts) and, with consent, updates and offers.
To detect and prevent fraud, and to comply with legal obligations.
To improve our catalogue, website, and services.

3. Sharing and Disclosure

We do not sell your personal data. We share data only with service providers who help us operate — our payment processor (TransactPay), hosting and content-delivery providers, and email delivery services — and only as needed to provide the service. We may disclose data where required by law or to protect our rights.

4. Data Security

We use industry-standard safeguards including encryption in transit (HTTPS), access controls, and secure infrastructure. No method of transmission or storage is completely secure, but we work to protect your data and review our practices regularly.

5. Your Rights (NDPR)

Under the NDPR you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data, subject to legal retention requirements.
Object to or restrict certain processing, and withdraw consent at any time.
Lodge a complaint with the Nigeria Data Protection Commission.

6. Cookies and Similar Technologies

We use cookies and local storage to keep you signed in, remember your cart and currency preference, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect site functionality.

7. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with a revised “Last updated” date.

8. Contact Us

Questions about this policy or your data? Contact us at support@usetrucilinnovation.com or on WhatsApp at +234 802 967 3001. Registered office: No 25, Isaac John Street, GRA, Ikeja, Lagos State, Nigeria.

9. Governing Law

This policy is governed by the laws of the Federal Republic of Nigeria. TRUCIL INNOVATION LIMITED is registered in Nigeria (RC 8453467).

Last updated: June 25, 2026

1. Information We Collect

Account information — name, email address, and password when you create an account.

Order & payment information — items purchased, billing details, and transaction references. Card data is processed by our payment partner (TransactPay); we do not store full card numbers.

Usage information — pages viewed, products browsed, and actions taken on the site.

Device & log data — IP address, browser type, device identifiers, and access timestamps.

2. How We Use Your Information

To process orders and deliver digital products and download/access links.

To create and manage your account and provide customer support.

To send transactional messages (order confirmations, receipts) and, with consent, updates and offers.

To detect and prevent fraud, and to comply with legal obligations.

To improve our catalogue, website, and services.

3. Sharing and Disclosure

5. Your Rights (NDPR)

Under the NDPR you have the right to:

Access the personal data we hold about you.

Request correction of inaccurate or incomplete data.

Request deletion of your data, subject to legal retention requirements.

Object to or restrict certain processing, and withdraw consent at any time.

Lodge a complaint with the Nigeria Data Protection Commission.